Shipping policy

🚚 Shipping Policy – Cellmall

At Cellmall we aim to deliver your orders quickly and safely across Pakistan.

✅ Free Shipping Nationwide

We offer free delivery all over Pakistan on all orders with no minimum purchase.

✅ Delivery Time

Orders are usually delivered within:

  • 2 to 4 working days in major cities

  • 3 to 6 working days in remote or rural areas

Delivery time may vary due to weather conditions, public holidays, or courier delays.

✅ Order Processing

  • Orders are processed within 24 hours after confirmation.

  • Orders placed on Sundays or public holidays will be processed on the next working day.

✅ Cash on Delivery (COD)

We offer Cash on Delivery (COD) service on eligible orders across Pakistan.

Please ensure availability at the delivery address to avoid delays.

✅ Courier Partners

We work with trusted courier companies to ensure safe and timely delivery.

✅ Delivery Issues

Cellmall is not responsible for delays caused by:

  • Incorrect or incomplete address

  • Customer unavailability

  • Natural disasters, strikes, or weather conditions

  • Courier company operational issues

✅ Order Tracking

Once your order is shipped, tracking details will be shared via SMS or WhatsApp (where available).

❌ Refused / Uncollected Orders

If an order is refused, uncollected, or returned due to customer negligence, future COD orders may be restricted.